Compliance Officer Tanzania M/F
Key Responsibilities:
Regulatory Compliance:
-Develop, implement, and maintain compliance policies and procedures inaccordance with local banking regulations and international standards.
-Monitor and assess compliance risks within the organization and developstrategies to mitigate these risks.
-Conduct regular audits and reviews to ensure adherence to compliance policies.
-Liaise with regulatory bodies and ensure timely submission of required reportsand documentation.
Customer Support:
-Address and resolve customer inquiries and complaints related to complianceissues efficiently and professionally.
-Work closely with the customer support team to ensure compliance-relatedinformation is communicated clearly and accurately to customers.
-Develop training programs for customer support staff to enhance theirunderstanding of compliance requirements.
Internal Collaboration:
-Collaborate with various departments to ensure company-wide compliance withregulatory requirements.
-Provide compliance advice and support to business units on new projects andinitiatives.
-Ensure effective communication and implementation of compliance policies acrossthe organization.
Reporting and Documentation:
-Prepare and present compliance reports to senior management.
-Maintain accurate records of compliance activities and customer interactions.
-Stay updated on regulatory changes and advise management on necessary actions.
Risk Management:
-Identify potential areas of compliance vulnerability and develop correctiveaction plans.
-Monitor the effectiveness of implemented compliance measures and adjust asnecessary.
Qualifications and Skills:
- Bachelor’s degree in Law, Finance, Business Administration, or a related field.
- At least 3-5 years of experience in acompliance role within the banking sector.
- Previous experience in customer support or acustomer-facing role.
- Strong understanding of Tanzanian bankingregulations and compliance standards.
- Excellent communication and interpersonal skills.
- Ability to handle complex issues and provide clear, concise solutions.
- Strong analytical and problem-solving skills.
- Proficiency in using compliance management software and customer support tools.
- High level of integrity and ethical standards.
